Terms of service

TERMS OF SERVICE — NOVELUXI

Last updated: September 17, 2026

OVERVIEW

Welcome to NOVELUXI.

The terms "we", "us", and "our" refer to NOVELUXI. NOVELUXI operates this online store and website, including all related information, content, features, tools, products, and services to provide customers with a curated shopping experience.

NOVELUXI offers carefully selected modern lifestyle products designed to combine style, functionality, and everyday elegance.

These Terms of Service ("Terms") describe your rights and responsibilities when accessing or using our website, purchasing our products, or interacting with our services.

Please read these Terms carefully before using our website. By accessing or purchasing from NOVELUXI, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not use our website or services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence.

You may not use our products or services for any unlawful purpose or violate any applicable laws.

You agree to provide accurate, complete, and current information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted through your account.

SECTION 2 - OUR PRODUCTS

NOVELUXI carefully selects products from various suppliers and partners worldwide.

We make every effort to ensure that product descriptions, images, specifications, and prices are accurate. However, slight differences may occur due to variations in screens, lighting, manufacturing processes, materials, or product availability.

Colors may appear differently depending on your device settings.

Product availability, descriptions, prices, and specifications may change at any time without notice.

NOVELUXI reserves the right to discontinue products or limit quantities available for purchase.

SECTION 3 - ORDERS

When you place an order with NOVELUXI, you are making an offer to purchase products.

NOVELUXI reserves the right to accept or decline any order for any reason.

Your order is only confirmed after payment has been successfully processed and you receive an order confirmation.

Please review your order carefully before submitting it.

Once an order has been processed or prepared for shipment, cancellation requests may no longer be accepted.

All purchases are subject to our Refund Policy.

SECTION 4 - PRICES AND PAYMENTS

All prices displayed on our website are subject to change without notice.

The price charged will be the price displayed at the time your order is placed.

Prices may not include shipping fees, taxes, customs duties, or import charges unless otherwise stated.

You agree to provide accurate payment information and authorize NOVELUXI and its payment providers to process your transaction securely.

SECTION 5 - SHIPPING AND DELIVERY

NOVELUXI works with international shipping partners to deliver orders worldwide.

Delivery times are estimates only and may vary depending on destination, customs procedures, holidays, carrier delays, and circumstances beyond our control.

NOVELUXI is not responsible for delays caused by shipping carriers, customs processing, incorrect shipping information provided by customers, or events outside our control.

Customers are responsible for providing accurate delivery information when placing an order.

Please refer to our Shipping Policy for detailed information.

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are handled according to our Refund Policy.

Please review our Refund Policy before purchasing.

SECTION 7 - INTELLECTUAL PROPERTY

All content on the NOVELUXI website, including logos, trademarks, designs, text, images, graphics, product descriptions, and other materials, is owned by NOVELUXI or used with permission.

You may not reproduce, copy, distribute, modify, or use any NOVELUXI content without prior written permission.

SECTION 8 - THIRD-PARTY SERVICES

NOVELUXI may use third-party services, applications, payment providers, shipping partners, and tools to operate our store.

We are not responsible for the policies, availability, or actions of third-party services.

SECTION 9 - SHOPIFY

NOVELUXI is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and services.

However, purchases made through our store are transactions directly between you and NOVELUXI.

Shopify is not responsible for products purchased from NOVELUXI or any transaction between customers and NOVELUXI.

SECTION 10 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

SECTION 11 - ERRORS AND CHANGES

Occasionally, information on our website may contain errors, inaccuracies, or omissions relating to products, prices, promotions, availability, or shipping information.

NOVELUXI reserves the right to correct errors, update information, or cancel orders affected by incorrect information.

SECTION 12 - PROHIBITED USE

You agree not to:

  • Use our website for unlawful purposes;
  • Attempt to interfere with website security;
  • Copy or reproduce our content without permission;
  • Provide false information;
  • Engage in fraudulent activities.

NOVELUXI reserves the right to suspend or terminate access to our services if these Terms are violated.

SECTION 13 - DISCLAIMER

Our services and products are provided on an "as available" basis.

While NOVELUXI strives to provide accurate information and quality products, we do not guarantee that all products, services, or website content will always be free from errors.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, NOVELUXI shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website, services, or products.

SECTION 15 - GOVERNING LAW

These Terms shall be governed and interpreted according to the laws of:

[GOVERNING JURISDICTION]

SECTION 16 - CHANGES TO TERMS

NOVELUXI reserves the right to update or modify these Terms at any time.

Changes become effective once posted on this page.

SECTION 17 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

Email:
support@noveluxi.com

NOVELUXI

Business Address:

Business Registration Number: